Our Services

Everything Your System Needs

From quick remote diagnostics to full project management — expert support for green energy devices of all types, with specialist depth in GivEnergy systems.

Technical Support

Remote telephone and video support for fault finding, error interpretation and system guidance — with specialist expertise in GivEnergy systems. Ideal for homeowners and installers who need expert technical advice quickly.

GivEnergy system expertise
Remote configuration guidance
System error interpretation
Manufacturer liaison support

Repairs

On-site repair and component replacement services for solar, battery and EV charging systems. We diagnose the root cause rather than just replacing parts unnecessarily.

Inverter repairs & replacements
Battery system repairs
Wiring & connection faults
Post-storm damage assessment

Remote Diagnostics

Using remote monitoring access and diagnostic tools, we can assess your system's performance and identify faults without the cost and delay of a site visit.

Monitoring platform analysis
Performance reporting
Fault identification
Preventive health checks

Site Visits

Physical engineer visits for complex faults, commissioning issues, or inspections. Our network of experienced field engineers covers the UK.

Full system inspections
Commissioning support
Warranty visit support
Insurance inspections

Installer Consultancy

Technical guidance and overflow support for renewable energy installers. Augment your team's expertise without increasing permanent headcount.

Pre-installation design review
Technical documentation
Customer escalation support
Certification & compliance guidance

System Reviews

Comprehensive reviews of existing installations to identify performance issues, inefficiencies or safety concerns.

Performance benchmarking
Optimisation recommendations
Upgrade pathway planning
Independent second opinions

Administration Support

Technical administrative support for installers and businesses including documentation, warranty submissions and manufacturer correspondence.

Warranty registrations
Manufacturer RMA handling
Technical report writing
Customer communication support

Warranty Assistance

We help navigate complex manufacturer warranty processes, ensuring customers receive the support they are entitled to.

Warranty claim preparation
Manufacturer escalation
Evidence gathering
Ongoing case management

Project Management

End-to-end coordination of complex renewable energy projects, from scoping through to completion and handover.

Scope & specification
Supplier coordination
Installation oversight
Handover documentation

Training & Technical Guidance

Upskilling sessions for installers and support staff covering system operation, common faults and best practices.

GivEnergy system training
Fault-finding techniques
Monitoring platform guidance
Bespoke technical workshops

Intelligent Heating Systems

Intelligent electric heating with smart room-by-room control and MySense heating management — cutting energy bills and integrating seamlessly with your solar and battery setup.

Smart electric radiator installation
Room-by-room MySense control
Energy bill optimisation
Renewable integration & scheduling

Not Sure Which Service You Need?

Get in touch and our team will help identify the right solution for your situation.

Get in Touch